(To report an incident or file a complaint call 1-866-434-0144.
Phone lines are open 8:30 - 7:00, 7 days a week.)
On June 20, 2019, the Ministry of Health and Long-Term Care
was split into the Ministry of Health and the Ministry of Long-Term Care.
The Long-Term Care Homes Act
Ontario’s Long-Term Care Homes Act, 2007 became law on July 1, 2010.
(Now called Fixing Long-Term Care Act - April 2022)
Bill of Rights for People Who Live in Long Term Care Homes in Ontario
Reports/Inspections on Long-Term Care Homes
Additional Resources
Patient Ombudsman 1-888-321-0339
References specific to Residents’ and Family Councils